Home Care Pulse Awards – 2024

Through its Care Intelligence Platform and Award-Winning training for care teams, Home Care Pulse (HCP) helps agencies in all aspects of their business and also conducts its annual Benchmarking Report, the most comprehensive survey of home care providers in North America, and administers Best of Home Care awards to agencies that achieve best-in-class satisfaction scores.

The HCP Best of Home Care® - Leader in Experience award is the highest honor a home care provider can earn. Recipients of this award represent the top 15% of all providers participating in HCP’s Experience Management program. These home care providers have proven they provide the highest in quality care in nearly every satisfaction category measured.

The HCP Best of Home Care® – Provider of Choice Award is based on client satisfaction ratings collected from telephone interviews performed by HCP. These home care agencies are best-in-class for providing quality care to their clients. This recognition assures that the agency is trustworthy and has proven their ability to provide outstanding in-home care services.

The HCP Best of Home Care® – Employer of Choice Award is granted only to the top-ranking home care providers, based on employee satisfaction scores gathered by HCP, an independent satisfaction research firm. These home care agencies are recognized as being among the best employers of in-home caregivers in the region.